How We Handle Your Information
Direct Bookings Italy is committed to protecting your privacy. This policy explains how we collect and use personal data when you search for accommodation across Italian properties and use our quote request service.
What Information We Collect
When you search for Italian properties on our site, we collect:
- Search queries (regions, dates, property types)
- Email address when you sign up for our newsletter
- Contact information (name, email, phone) when you request a quote
- Usage data via Google Analytics
- Device information (browser, IP address, operating system)
We do not store passwords or payment information. We do not operate user accounts or login systems. Property owners contact you directly based on information you voluntarily provide.
How We Use Your Data
We use your information to:
- Process and track quote requests
- Send newsletter emails (only if you opt in)
- Improve our search and matching service via analytics
- Prevent fraud and protect our systems
Your search history and quote requests are used to connect you with Italian property owners. Owners in our network contact you directly based on the information you share.
Data Sharing
We only share your information with:
- Property owners on our platform (when you request a quote)
- Google Analytics for usage statistics
- Service providers essential to operating our quote matching system
We never sell your data to third parties. Your email is never shared unless you submit a quote request for a specific property.
Data Security
We employ standard security measures including SSL encryption to protect data transmission. Quote requests are stored securely and accessible only to relevant property owners and our team.
Your Rights
You may request access to or deletion of your personal data at any time. To exercise these rights, email our team with your request. We will respond within 30 days.
You can opt out of newsletter emails using the unsubscribe link in each message. Opting out of analytics is available through your browser settings.
Data Retention
Newsletter signup data is retained until you unsubscribe. Quote request data is retained for one year to enable follow-up contact from property owners, then securely deleted. Search analytics are retained for twelve months.
CIN Verification & Property Data
We verify Italian accommodation registration numbers (Codice Identificativo Nazionale) where available. This helps ensure properties are legitimate. We do not store verification documents but use them to validate property listings.
International Transfers
Google Analytics may process data internationally. We use standard contractual clauses to protect data when transferred outside the European Economic Area.
Contact Us
For privacy questions, data access requests, or to withdraw consent, contact us through the website contact form or email support@directbookingsitaly.com
This policy was last updated April 2026. We may update it periodically. Changes will be posted here with an updated date.